Customer's complaint regarding rear springs and the intended effect of fitting stiffer ones.
| Identifier | ExFiles\Box 67a\2\ scan0134 | |
| Date | 31th May 1928 | |
| To. Hm {Capt. W. Hallam - Head Repairs} From Hs {Lord Ernest Hives - Chair} /Rm. {William Robotham - Chief Engineer} C. to Wor. {Arthur Wormald - General Works Manager} PN. {Mr Northey} C. to Sg. {Arthur F. Sidgreaves - MD} H. {Arthur M. Hanbury - Head Complaints} C. to CWB. BY C. to EP. {G. Eric Platford - Chief Quality Engineer} MX. {John H Maddocks - Chief Proving Officer} +8410 Hs {Lord Ernest Hives - Chair} /Rm {William Robotham - Chief Engineer} 1/LG31.5.28. C.E.A. Hartridge Esq. X4117 With reference to Hm {Capt. W. Hallam - Head Repairs} /NRC {N. R. Chandler} 2/ME30.5.28. From our own experience we are quite convinced that the 25% stiffer rear springs will not cure Mr. Hartridge's complaint; however, we understand that the object is to make Mr. Hartridge appreciate his present springing and we believe that the 25% stiffer springs will produce the required result in this case. Hs {Lord Ernest Hives - Chair} /Rm. {William Robotham - Chief Engineer} | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).