Apology letter from S. Smith & Sons regarding a loan account misunderstanding and the supply of a replacement Jet Control unit.
| Identifier | ExFiles\Box 31\5\ Scan036 | |
| Date | 21th March 1933 | |
| 105 V.1287 RECEIVED 24 MAR 1933 CONTRACTORS TO ADMIRALTY, WAR OFFICE & AIR MINISTRY S.Smith & Sons (Motor Accessories) Ltd CRICKLEWOOD WORKS LONDON, N.W.2 TELEPHONE: GLADSTONE 3333 (10 LINES) TELEGRAMS: SPEEDOFAC, PHONE, LONDON. CABLES: SPEEDOFAC, LONDON. CODES: MARCONI, COMMERCIAL, BENTLEY'S. BRANCHES AT PARIS MILAN SYDNEY WELLINGTON AGENCIES AND SERVICE STATIONS THROUGHOUT THE BRITISH EMPIRE AND IN ALL THE PRINCIPAL COUNTRIES SHOWROOMS & DEPOTS 179-185 GT. PORTLAND ST LONDON, W.1 28-32, COX ST LIVERY ST BIRMINGHAM 14a, JACKSONS ROW DEANSGATE MANCHESTER 21, DRURY STREET GLASGOW, C.2 & DUBLIN & BELFAST Please quote our reference: S.10 Your ref:- Hs {Lord Ernest Hives - Chair} /Rm. {William Robotham - Chief Engineer} 5/KT. 21st March, 1933. Messrs. Rolls-Royce Ltd., DERBY. Dear Sirs, 'For the attention of W.A. Robotham, Esq.' Your letter of the 14th inst. has been passed to this Department for attention, and we are extremely sorry that you have been worried in regard to this matter. Our Accounts Department place such experimental articles on Loan Account and it is their custom to write periodically in regard to same. Unfortunately, they were not aware that this was a special case and you will not be troubled again in the matter. As you are aware the Unit referred to above is too small for the job, and in the circumstances therefore, perhaps you will be good enough to return same to us. The larger size Jet Control referred to in the last paragraph of your letter has already been sent you, and we presume you will have no objection to us charging this to you on Loan Account so that we can have a record of the job. Assuring you of our every attention. Yours faithfully, p.p. S. SMITH & SONS (MOTOR ACCESSORIES) LIMITED. F. {Mr Friese} J. {Mr Johnson W.M.} Grove THERMOSTATIC CONTROL DEPARTMENT. | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).