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Customer complaint about a leaking water-pump from Chassis No. 3-BU-48, which was found to have a badly worn spindle.


Identifier  ExFiles\Box 96\1\  scan0285
Date  8th March 1938
  
N/W. BY. {R.W. Bailey - Chief Engineer} Hd. {Mr Hayward / Mr Huddy} D {John DeLooze - Company Secretary} /BP.
361
Br {T. E. Bellringer - Repair Manager} /C20/G.8-3-38.

re. Chassis No. 3-BU-48. Verrells.

With reference to N Complaint Report - N.671., and to the water-pump removed from the above. We are sending this on by Lorry, for your attention. The Customer complained of leaks, and we found the spindle to be badly worn - after a mileage of 13,663.

We shall be glad to have the pump back for stock, after repair. BP to note, our Order 12014 refers.

Br {T. E. Bellringer - Repair Manager} /G.
  
  
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).


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