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Letter from Studebaker Distributors Ltd. regarding a complaint about a spare parts order.


Identifier  ExFiles\Box 127\5\  scan0034
Date  15th May 1940
  
REGISTERED OFFICES: 385, EUSTON ROAD, N.W.1.
CUSTOMERS CARS ARE ONLY DRIVEN BY MEMBERS OF OUR STAFF AT OWNERS RISK
1092
CABLES: BENTLEYS, TELEGRAMS: STUDEBAKER, NORWEST, LONDON.
STUDEBAKER DISTRIBUTORS LIMITED
Works and Service Station:
HAWLEY CRESCENT, HIGH ST CAMDEN TOWN, N.W.1
TELEPHONE: GULLIVER 4141
Truck Department
GREAT WEST ROAD, BRENTFORD, MIDDLESEX

IN REPLY PLEASE QUOTE
OUR REF. EG/PH.
Your ref: Les {Ivan A. Leslie} /FS. {F. Steele} 38.

15th May, 1940.

Messrs. Rolls-Royce Ltd.,
DERBY.

Dear Sirs,

In reply to a complaint received by our Head Office that spare parts ordered have not been received by you, your order was received in these Works on the 10th May, the parts being despatched to you per C.O.D. parcel post on the same date.

We trust that by now these parts have reached you safely.

Assuring you of our hearty co-operation at all times,

We remain,
Yours faithfully,
for STUDEBAKER DISTRIBUTORS LTD.,

E. {Mr Elliott - Chief Engineer} George.
WORKS MANAGER.

[Handwritten note at bottom]
Mr. Brown
We are expecting these parts, and require them urgently. They have been sent once COD and returned in error. Will you please let me have them when they arrive.
RW/FD {Frank Dodd - Bodies}

[Handwritten number in circle on left]
164

[Handwritten note, diagonal]
Ack
  
  
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).


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