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Acknowledging a customer complaint for Chassis No. 41-TM, stating the issue is under review.


Identifier  ExFiles\Box 75\2\  scan0303
Date  29th June 1925
  
W/S. {Derby Works / Sales} K2758
To H. {Arthur M. Hanbury - Head Complaints} from Hs. {Lord Ernest Hives - Chair} Hsl/LG29.6.25.

Chassis No.41-TM - Col. C. Gerrard. K3529

Refering to H4/TE19.6.25. At the moment we have no recommendations to make that will overcome the complaint from this customer.

The matter is receiving our attention and as soon as we have arrived at a satisfactory solution we will let you know.

Hs. {Lord Ernest Hives - Chair}
  
  
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).


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