Extract from a report detailing a customer's complaint about the filler cap on a 20-HP chassis.
| Identifier | ExFiles\Box 49\3\ Scan262 | |
| Date | 31th January 1924 | |
| HS. {Lord Ernest Hives - Chair} [REDACTED] V4266 EP {G. Eric Platford - Chief Quality Engineer} /Thn8/H31.1.24. re. 20-HP Chassis. We give below extract of a report from H. {Arthur M. Hanbury - Head Complaints} in regard to a very important onwer of a 20-HP car, Gen. C.H.L. James :- "Owner considers the filler cap very gim-crack and not Rolls-Royce like." EP {G. Eric Platford - Chief Quality Engineer} /Thn. MADE AT CROXLEY | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).