Outlining the policy for correcting steering wobbles on Silver Ghost and Phantom models.
| Identifier | ExFiles\Box 29\1\ Scan071 | |
| Date | 22th September 1925 | |
| To H. {Arthur M. Hanbury - Head Complaints} Hs. {Lord Ernest Hives - Chair} By. {R.W. Bailey - Chief Engineer} Ev. {Ivan Evernden - coachwork} N.) from BJ. 4451 CORRECTING STEERING WOBBLES. BJ5/H22.9.25. At CJ's request, I am forwarding the following extract from Sales Conference Minutes of to-day:- "Correcting Steering Wobbles. "It was agreed:- "1. That we should not send men to balance Silver Ghost(1907 40/50 historic RAC 15,000 miles trial) wheels until all Phantoms delivered from Works have been dealt with. "2. That in the meantime we should balance wheels on Silver Ghost(1907 40/50 historic RAC 15,000 miles trial)s where customers complain. "3. We should balance wheels on Silver Ghost(1907 40/50 historic RAC 15,000 miles trial)s which come to us for any repair. "4. That when all Phantoms have been balanced we should send men to balance Silver Ghost(1907 40/50 historic RAC 15,000 miles trial)s fitted with front wheel brakes. " It was considered that the complaints of Silver Ghost(1907 40/50 historic RAC 15,000 miles trial)s "were not so likely to be serious or urgent as those on "Phantoms, as the Phantoms were driven at higher speeds, "and this was the reason we have received few, if any, "really dangerous complaints of Silver Ghost(1907 40/50 historic RAC 15,000 miles trial)s as compared "with the Phantoms, although there is such a very large "number of Silver Ghost(1907 40/50 historic RAC 15,000 miles trial)s on the road with front wheel brakes. " It is recommended that, subject to CJ's approval, this "minute should be forwarded to R. {Sir Henry Royce} , Hs. {Lord Ernest Hives - Chair} By. {R.W. Bailey - Chief Engineer} and EP. {G. Eric Platford - Chief Quality Engineer} " B.J. P.T.O. | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).