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Chart tracking complaints for the 4¼-litre Bentley model by month for the latter half of 1938.


Identifier  ExFiles\Box 131\3\  scan0019
Date  1st January 1938 guessed
  
CHART OF COMPLAINTS.
4/4
BENTLEY

HEADER:
1938 | JULY | AUG | SEPT | OCT | NOV | DEC

COMPLAINTS:

ROW: SHOCK DAMPERS
- JULY: BRACKET BROKEN; INTERNAL KNOCK 3; LEAK FROM GLAND JOINT 5. (Total complaints: 9)
- AUG: ADJUST CONTROL 1; INTERNAL KNOCK 3; OIL LEAK. (Total complaints: 7)
- SEPT: LOOSE ANCHORAGE. 1; TIGHT PISTON 3; INTERNAL KNOCK 3; LOSS OF OIL 3. (Total complaints: 10)
- OCT: CONNECT LINK; NSR 4; INTERNAL KNOCK; BOTH REAR. (Total complaints: 2)
- NOV: TOP LINKS; BALL PINS; INTERNAL KNOCK. (Total complaints: 2)

ROW: GEAR BOX NOISY
- JULY: COMING OUT OF ENGAGEMENT 1
- AUG: OIL LEAK 1
- SEPT: STRAINED SELECTOR GATE 1
- OCT: JUMPS OUT OF THIRD GEAR 1

ROW: DYNAMO TROUBLES
- JULY: 1 DRIVE RATTLE; 1 SOLDER MELTED; 2 FAULTY REGULATOR; 1 NOISY; 2 BRUSH STICKING; 1 OILED UP. (Total complaints: 8)
- AUG: FAULTY REGULATOR; OILED UP. (Total complaints: 10)
- SEPT: FAULTY REG. 2; OILED UP 9. (Total complaints: 11)
- OCT: DIRTY CONDITION; FAULTY REG.; NOISY BRUSH; FAULTY REG. (Inside bar chart: 9 OILED UP). (Total complaints: 12)
- NOV: DISTRIBUTOR 1; 2 NOISY; OILED UP 7.
- DEC: DEPOT MOD FOR CURING OIL ON COM GIVING GOOD RESULTS.

ROW: STARTER MOTOR
- JULY: FAULTY DRIVE 2.
- NOV: K 124.

ROW: END FLOAT IN HUBS
- JULY: F.O.S HUB CHANGED 1; E.N.S RENEW RACE 1. (Total complaints: 2)
- SEPT: FAULTY RACES 3.
- OCT: ADJUST 1.
- NOV: ADJUSTED 1; FAULTY RACES 2.

ROW: CLOCKS FAULTY
- JULY: 3
- AUG: 1
- SEPT: 1
- OCT: 1
- NOV: 3

FOOTER:
GWH {George W. Hancock - Head Chateauroux} 6 (SHEET 2)
  
  
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).


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