Quarterly complaints report for the 20 HP model, detailing failures by type and location for the quarter.
| Identifier | ExFiles\Box 47\5\ Scan202 | |
| Date | 30th September 1928 | |
| HARDCOPY X4118 W. - Signifies Works. N. - " Cricklewood. P. - " Paris. Hm {Capt. W. Hallam - Head Repairs} 2/RW9/11/28 QUARTERLY COMPLAINTS. X4117 Quarter ending 30.9.28. 20 HP. Nature of Complaint. | No. of Cars. Pre-India(Production 20 HP. with 4-speed box and Front Wheel Brakes). | India(Production 20 HP. with 4-speed box and Front Wheel Brakes) Series. | Last Qtr's. Total. Starter Motor Failures from Various Causes. | W. 1. N. 3. P. 1. | W. 13. N. 19. P. - Total 37. | 36. Slipper Drive Seizures. | W. 3. N. 17. P. - | W. 17. N. 30. P. - Total 67. | 44. Steering. Joggles & Wobbles. | W. 2. N. 2. P. - | W. 9. N. 14. P. 1. Total 28. | 38. Rear Axle Thrust Bearing and Distance Piece. | W. 9. N. 7. P. - | W. 15. N. 20. P. - Total 51. | 46. Broken Front Springs. | W. 7. N. - P. - | W. - N. - P. - Total 7. | 15. Dynamo Failures. | W. 2. N. 1. P. - | W. 6. N. 6. P. - Total 15. | 11. | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).