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To Mr. de Romero regarding a customer complaint about a car's carburettor and requesting his advice for a fix.


Identifier  ExFiles\Box 18\5\  Scan053
Date  9th April 1935
  
S/W....Rm {William Robotham - Chief Engineer}
e. {Mr Elliott - Chief Engineer} to Hd. {Mr Hayward / Mr Huddy}

C2/C9.4.35

Re 199-RY...Mr. de Romero.

Will you please see Hd. {Mr Hayward / Mr Huddy} regarding the above car, which is being sent to Derby today, as this customer persistently complains of a flat spot in the carburettor and occasional failure at low speeds, apart from other items.

I think you may be able to advise Hd. {Mr Hayward / Mr Huddy} , in view of your advice to me, that you know how to cure this trouble without fitting the special device such as you are now fitting to the 20/25's for this complaint.

This car would appear to be a very good instance for you to work on.

C.
  
  
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).


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