Listing the six worst features and other points needing attention on current car models.
| Identifier | ExFiles\Box 47\1\ Scan302 | |
| Date | 15th June 1926 | |
| To BJ. from Hs. {Lord Ernest Hives - Chair} X4117 HsA/LG15.6.26. SIX WORST FEATURES ON RR. CARS. In our opinion the 6 worst features on the present cars we produce are :- (1) PHANTOM SUSPENSION. We consider the comfort of the passengers on the rear seats should always receive first consideration. There is no feature on the car which would be more universally appreciated than improvement in the riding comfort. (2) EXPLOSIONS IN SILENCER - PHANTOM. We think this is a very irritating fault. (3) BRAKE SQUEAKS - 20 HP. AND PHANTOM. (4) OIL DROPPING FROM CAR WHEN STANDING. Although we do not appear to have had many complaints from customers on this point, we feel that it must give a very bad impression for a car to leave a quantity of oil on the ground after it has been standing. (5) FURTHER IMPROVEMENTS ON PHANTOM STEERING. It is very possible that this will be met by the new front axle but it has yet to be proved. (6) TAPPET KNOCKS. Although tappet knocks cannot be heard when riding in the car, they frequently spoil the silence of the engine when running light. Other points which in our opinion need attention are :- (a) Phantom clutch both as regards stopping and jaggers. (b) Accessibility of lubricating the chassis should be improved. (c) More positive throttle control on the Phantom. If we were criticising the whole product of a complete car as delivered to a customer, we think that the body-work generally could be criticised much more adversely than any part of the chassis. From our experience, very few bodies have run more than 1000 miles without developing rattles and noises. The front screens always let in water - the door handles stick into the passengers etc.etc. contd :- | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).