Successful resolution of springing complaints in France using French-made springs, with a note attached about car 19-LC.
| Identifier | ExFiles\Box 47\1\ Scan408 | |
| Date | 13th December 1926 | |
| S/W {Sales / Derby Works} (Hs {Lord Ernest Hives - Chair} ). copy to EP. {G. Eric Platford - Chief Quality Engineer} (crossed out) Hm. {Capt. W. Hallam - Head Repairs} (crossed out) CWB. X417 H2/LH {Mr Haworth} 13.12.26. W. A. {Mr Adams} MACKINLAY. ESQ. - 19-LC. Recently, I believe, CWB pointed out to you that Ps. was being very successful in curing springing complaints in France with springs manufactured by a French maker. I attach copy of a brief note I have received from Bt. {Capt. J. S. Burt - Engineer} with reference to the above car, which I am sure you will be interested to try when it reaches "W". H. {Arthur M. Hanbury - Head Complaints} | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).