Requesting the compilation and tracking of complaints regarding the 'New Phantom' chassis.
| Identifier | ExFiles\Box 47\1\ Scan178 | |
| Date | 30th November 1925 | |
| XC117 X6770 BJ1/H30.11.25. "NEW PHANTOM(Codename for PHANTOM I)" COMPLAINTS. To Wor. {Arthur Wormald - General Works Manager} Mr. Hr. (strikethrough) Hs. {Lord Ernest Hives - Chair} Hm. {Capt. W. Hallam - Head Repairs} N. H. {Arthur M. Hanbury - Head Complaints} Copies to R. {Sir Henry Royce} BJ. (strikethrough) I attach a copy of a statement prepared by H. {Arthur M. Hanbury - Head Complaints} concerning New Phantom(Codename for PHANTOM I) complaints. I shall be obliged if you will have added to this list (and inform H. {Arthur M. Hanbury - Head Complaints} accordingly) any additional complaints which have come under your notice. It will be of assistance if all the above officials will cause a similar sheet to be kept in their departments during the next twelve months, and forward to H. {Arthur M. Hanbury - Head Complaints} monthly any additions, to enable us to keep clearly before us how many complaints we are receiving in regard to each item on the new chassis. B.J. [Handwritten stamp across the text: COPY] [Handwritten initials at the bottom right:] Seen HA E.P. H.E.W. | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).