Quarterly report analyzing customer complaints and defects for S.U. petrol pumps, engine over-oiling, Stromberg carburetters, and faulty regulators.
| Identifier | ExFiles\Box 130\4\ scan0153 | |
| Date | 31th March 1937 guessed | |
| - 11 - S.U. PETROL PUMPS. 25 HP. 30 HP. PH.II. PH.III. TOTAL. GRAND TOTAL. REMARKS. March Quarter. C.C. - 26 - 22 48) C.P. - 14 - 8 22) 70 Previous Quarter. C.C. - 54 - 7 61) C.P. - 15 - - 15) 76 Six Months. - 109 - 37 146 146 REMARKS: Most of these complaints are of noise. These pumps are difficult to get quiet All pumps are now being changed for new ones with G5 diaphragms. ENGINE OVER-OILING. March Quarter. C.C. 8 37 1 20 66) C.P. 3 - - - 3) 69 Previous Quarter. C.C. 8 31 4 2 45) C.P. 4 - 1 - 5) 50 Six Months. 23 68 6 22 119 119 REMARKS: These complaints on 25/30 HP. are being dealt with by fitting "L" section rings. Ph.III. Modifications to valve guides now being carried out to overcome these troubles. Depot Sheet No. Hd. {Mr Hayward / Mr Huddy} 338. STROMBERG CARBURETTER DEFECTS. March Quarter. C.C. - 14 - 7 21) C.P. - 2 - - 2) 23 Previous Quarter. C.C. - 9 - - 9) C.P. - - - - -) 9 Six Months. - 25 - 7 32 32 REMARKS: 12 Flooding. 2 Spitting back. 2 Flat spot. 5 Leaking. 1 Petrol starvation. 1 Choke spindle sticking. FAULTY REGULATOR. March Quarter. C.C. 12 1 2 2 17) C.P. 3 - - 1 4) 21 Previous Quarter. C.C. 9 - 3 2 14) C.P. 3 - - - 3) 17 Six Months. 27 1 5 5 38 38 | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).