From CJ to Wox regarding a severe lack of chassis deliveries and an accumulation of stock in the Test Department.
| Identifier | ExFiles\Box 33\1\ Scan144 | |
| Date | 9th May 1928 | |
| HS {Lord Ernest Hives - Chair} X1775 To Wox, from CJ. c. to Eg. c. to Hd. {Mr Hayward / Mr Huddy} c. to Roy. {Mr H. Royce - Buyer} c. to Hs. {Lord Ernest Hives - Chair} c. to Hm. {Capt. W. Hallam - Head Repairs} c. to BP. c. to Hl. c. to HY. {Tom Haldenby - Plant Engineer} c. to Hr. With reference to the serious lack of deliveries of chassis from Derby to London, I hope that you and all those under you understand that you personally are responsible through me to the Board for every thing without exception which affects management at Derby. I tried to make this plain in a Memorandum I circulated some time since in which, I believe, I called you the Captain of the Derby Ship. As regards the Test-Department, EP {G. Eric Platford - Chief Quality Engineer} , so far represents the Sales Department that he has authority to refuse to pass for delivery to Sales chassis which as regards quality do not in his opinion come up to the Sales standard of quality: but of course you have the right of appeal to the Administration if you think that EP {G. Eric Platford - Chief Quality Engineer} is fixing the standard of quality too impossibly high. I do not imagine that there will be difference of opinion between you and EP {G. Eric Platford - Chief Quality Engineer} on this point. The only other official who represents Sales at Derby is Mr., but he of course is expected as regards effectiveness of the Derby organisation to recommend himself, by his diligence and capacity, to your approval as part of the Derby Ship. The matter to which I wish you to give special and immediate attention is the huge accumulation of chassis in the Test Dept., which probably affects the Company's turnover to the tune of £200,000 to £250,000. I want you, please, with EP {G. Eric Platford - Chief Quality Engineer} to examine every chassis. There may be 70 chassis which are passing through the ordinary period of test, but the remainder should be so thoroughly tested as regards all the other parts, that, if it were decided to accept the back axles with which they were fitted, they could be immediately removed and dispatched to London. Will you kindly ascertain if this is the case and report to me and generally satisfy yourself that the organisation of the Test Dept. is efficient and economical. I should like EP {G. Eric Platford - Chief Quality Engineer} to prepare and let me see a statement of | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).