Quarterly complaints report for the 20 HP model for the quarter ending 31st December 1929.
| Identifier | ExFiles\Box 47\2\ Scan225 | |
| Date | 31th December 1929 | |
| W. - Signifies Works. N. - " " Cricklewood. P. - " " Paris. QUARTERLY COMPLAINTS. Quarter Ending 31.12.29. 20 HP. Nature of Complaint. | No. of Cars. Pre-India(Production 20 HP. with 4-speed box and Front Wheel Brakes). India(Production 20 HP. with 4-speed box and Front Wheel Brakes) Series. | Last Qtr's. Total. | Remarks. Brakes Squeaking. Pre-India(Production 20 HP. with 4-speed box and Front Wheel Brakes): W. 1. N. - P. - India(Production 20 HP. with 4-speed box and Front Wheel Brakes) Series: W. 7. N. 12. P. 1. Total: 21. Last Qtr's. Total: 17. Remarks: We are trying the same scheme as explained in Depot Sheet Hm. {Capt. W. Hallam - Head Repairs} 125 and as applied to Phantom front brake drums. Brakes (Foot) Sticking. Pre-India(Production 20 HP. with 4-speed box and Front Wheel Brakes): W. - N. - P. - India(Production 20 HP. with 4-speed box and Front Wheel Brakes) Series: W. 4. N. 19. P. 1. Total: 24. Last Qtr's. Total: 27. Remarks: Caused by excessive pressure of the grease gun, under lubrication, or shoes set too closely. Coil Failures. Pre-India(Production 20 HP. with 4-speed box and Front Wheel Brakes): W. 2. N. 2. P. - India(Production 20 HP. with 4-speed box and Front Wheel Brakes) Series: W. 10. N. 14. P. -. Total: 28. Last Qtr's. Total: 21. Remarks: The same remarks apply as in the case of the 40/50 HP. Chassis. Clutch Jaggers and Slipping. Pre-India(Production 20 HP. with 4-speed box and Front Wheel Brakes): W. 2. N. 2. P. - India(Production 20 HP. with 4-speed box and Front Wheel Brakes) Series: W. 8. N. 4. P. -. Total: 16. Last Qtr's. Total: 22. Remarks: At W. we overcome most of these complaints by doping. Dynamo Failures. Pre-India(Production 20 HP. with 4-speed box and Front Wheel Brakes): W. 1. N. 3. P. - India(Production 20 HP. with 4-speed box and Front Wheel Brakes) Series: W. 3. N. 6. P. -. Total: 13. Last Qtr's. Total: 7. Remarks: 57 segments are now standard on production. We still get a few failures with the latest type dynamos. | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).