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Cover letter accompanying an updated complaint list, specifically for the New Phantom model.


Identifier  ExFiles\Box 47\1\  Scan260
Date  2nd March 1926
  
S/W. {Sales / Derby Works}
Hs. {Lord Ernest Hives - Chair}

X8770

Hr8/PD/2-3-26.

COMPLAINTS. Ref: Hs {Lord Ernest Hives - Chair} 6/LGL.3.26.

I attach two copies of my Complaint List made up to date.

You will notice that really there are not many additions to the last one I sent to W.

Those with a red line underneath them refer to Chassis which were not yet delivered to owners. The trouble was found on final test.

I am not keeping a list of Complaints on the 20 h.p. Car. It was only on the New Phantom(Codename for PHANTOM I) that I was asked to keep this list.


Hr.

[signature]
  
  
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).


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