Cover letter accompanying an updated complaint list, specifically for the New Phantom model.
| Identifier | ExFiles\Box 47\1\ Scan260 | |
| Date | 2nd March 1926 | |
| S/W. {Sales / Derby Works} Hs. {Lord Ernest Hives - Chair} X8770 Hr8/PD/2-3-26. COMPLAINTS. Ref: Hs {Lord Ernest Hives - Chair} 6/LGL.3.26. I attach two copies of my Complaint List made up to date. You will notice that really there are not many additions to the last one I sent to W. Those with a red line underneath them refer to Chassis which were not yet delivered to owners. The trouble was found on final test. I am not keeping a list of Complaints on the 20 h.p. Car. It was only on the New Phantom(Codename for PHANTOM I) that I was asked to keep this list. Hr. [signature] | ||
From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
