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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint regarding piston ring clap on Chassis 23-PB.

Identifier  ExFiles\Box 16\1\  Scan156
Date  22th October 1923
  
C O P Y.

To BY.{R.W. Bailey - Chief Engineer} from Hm.{Capt. W. Hallam - Head Repairs}

Hm{Capt. W. Hallam - Head Repairs}9/W22.10.23.

Re Piston Ring Clap.

Further to my conversation with you re the above, we have now received another urging letter from Mr. Stanley Johnson, owner of Chassis 23-PB., copy of which is attached hereto.

You will appreciate that such communications are making considerable difficulties for us, and until we get some definite instructions in the matter, I am at a loss as to how to reply to Mr. Stanley Johnson.

Hm.{Capt. W. Hallam - Head Repairs}
  
  


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