From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer's complaint regarding rear springs and the intended effect of fitting stiffer ones.
| Identifier | ExFiles\Box 67a\2\ scan0134 | |
| Date | 31th May 1928 | |
| To. Hm{Capt. W. Hallam - Head Repairs} From Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer} C. to Wor.{Arthur Wormald - General Works Manager} PN.{Mr Northey} C. to Sg.{Arthur F. Sidgreaves - MD} H.{Arthur M. Hanbury - Head Complaints} C. to CWB. BY C. to EP.{G. Eric Platford - Chief Quality Engineer} MX.{John H Maddocks - Chief Proving Officer} +8410 Hs{Lord Ernest Hives - Chair}/Rm{William Robotham - Chief Engineer}1/LG31.5.28. C.E.A. Hartridge Esq. X4117 With reference to Hm{Capt. W. Hallam - Head Repairs}/NRC{N. R. Chandler}2/ME30.5.28. From our own experience we are quite convinced that the 25% stiffer rear springs will not cure Mr. Hartridge's complaint; however, we understand that the object is to make Mr. Hartridge appreciate his present springing and we believe that the 25% stiffer springs will produce the required result in this case. Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer} | ||