From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly statistical report on customer complaints related to inefficient brakes, servos, and clutches.
| Identifier | ExFiles\Box 130\1\ scan0241 | |
| Date | 30th June 1935 guessed | |
| - 3 - BRAKES INEFFICIENT. 25 HP. PH.II. TOTAL. G.ND TOTAL. REMARKS. June Quarter. C.C. 74 25 99) C.P. 31 9 40) 139 Previous Quarter. C.C. 71 31 102) C.P. 51 7 58) 160 Six Months. 227 72 299 299 SERVO INEFFICIENT, ALSO JAGGERS AND GRABS. June Quarter. C.C. 17 4 21) C.P. 14 4 18) 39 Previous Quarter. C.C. 17 5 22) C.P. 18 4 22) 44 Six Months. 66 17 83 83 REMARKS: 20/25 HP. 35º servo cams improve efficiency and are used in cases of complaint. See Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}284. Inefficiency may also be due to oil on servo. Oil feed to servo is now deleted on new cars and Depot Sheet Hd.{Mr Hayward/Mr Huddy}253 has been issued, instructing retrospective action. Depot Sheet No. Hd.{Mr Hayward/Mr Huddy}252 describes treatment for inefficient servos. Oil guards to Depot Sheets Hd.{Mr Hayward/Mr Huddy}244 and Hd.{Mr Hayward/Mr Huddy}232 are being fitted. TOTAL CLUTCH COMPLAINTS. June Quarter. C.C. 136 14 150) C.P. 15 9 24) 174 Previous Quarter. C.C. 122 15 137) C.P. 15 12 27) 164 Six Months. 288 50 338 338 CLUTCH JAGGERS. June Quarter. C.C. 32 - 32) C.P. 3 1 4) 36 Previous Quarter. C.C. 40 2 42) C.P. 7 - 7) 49 Six Months. 82 3 85 85 REMARKS: An improvement can be effected by fitting new RAD.II type fabrics. This material is now available for all Ph.II and 20/25 HP. cars. See Depot Sheets Hd.{Mr Hayward/Mr Huddy}185 and Hd.{Mr Hayward/Mr Huddy}196. Modification to synchromesh mechanism reduces jagger on second gear. | ||