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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter to a customer regarding an investigation into a complaint about tungsten points.

Identifier  ExFiles\Box 61b\1\  scan0094
Date  20th May 1930
  
X2894.

EFC7/AD.

20th May, 1930.

Mr. G.R.N. Minchin,
Messrs. Peto & Radford,
50, Grosvenor Gardens,
London, S.W.1.

Dear Mr. Minchin,

Further to our letter ref. EFC2/AD. of the 14th inst. although we have consulted the Test and Repair Depts. in this connection it appears to be by no means the case that there is any general complaint of dissatisfaction with tungsten points. It is suggested that you might care to bring your car to the Works so that the trouble of which you complain can be more fully investigated.

We have written to Mr. Bellringer for his impression of the matter and as to whether it is his general impression that if the tungsten points are attended to in accordance with our general recommendations, such troubles still persist.

Yours faithfully,
  
  


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