From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report on vehicle complaints and resolutions for various models.
| Identifier | ExFiles\Box 47\3\ Scan530 | |
| Date | 31th December 1932 guessed | |
| - 11 - 20 HP. 25 HP. PH.I. PH.II. TOTAL. GRAND TOTAL. REMARKS. SPRINGS SQUEAK. December Quarter. C.C. - 1 - 1 2) 3 Grooved springs cure Ph.I and 20/25 HP. W.P. - 1 - - 1) complaints. Lubrication of Ph.II rear springs now improved. Previous " C.C. - 2 - 2 4) 4 W.P. - - - - ) Six Months. - 4 - 3 7 7 SERVO JAGGERS AND GRABS AND INEFFICIENT. December Quarter. C.C. 2 33 6 13 54) 65 Existing liners have been unsatis- W.P. - 6 - 5 11) factory and new Ferodo R.A.D.13 liners are now standard and are being Previous " C.C. 9 18 4 13 44) 53 used for all replacements. W.P. - 5 1 3 9) Six Months. 11 62 11 34 118 118 STEERING WOBBLES AND JOGGLES OR SNATCHES. December Quarter. C.C. - 7 - 27 34) 49 Improved lubrication and bedding of W.P. - - - 15 15) cross steering tube ball ends ensures more constant friction. Previous " C.C. - 9 - 50 59) 65 Depot Sheet Hm.{Capt. W. Hallam - Head Repairs}160. W.P. - - - 6 6) Pivot lean, shock damper loads etc. are dealt with in Depot Sheet Hm.{Capt. W. Hallam - Head Repairs}198. Six Months. - 16 - 98 114 114 Spring loaded front spring rear shackle is now standard and is used in severe cases of complaint. STARTER MOTORS. December Quarter. C.C. 9 7 - 12 28) 31 20 HP. and 20/25 Starter Drives require W.P. - 1 - 2 3) further improvement. See Depot Sheets Hm.{Capt. W. Hallam - Head Repairs}165, Hd.{Mr Hayward/Mr Huddy}192, PH.II. Previous " C.C. 10 3 - 9 22) 28 and Hd.{Mr Hayward/Mr Huddy}197. 20/25HP. W.P. - 1 - 5 6) Six Months. 19 12 - 28 59 59 | ||