From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Internal correspondence regarding the logistical challenges of modifying P.100 headlamps.
| Identifier | ExFiles\Box 61a\3\ scan0094 | |
| Date | 3rd July 1935 | |
| WST 6116 S/W. Hs{Lord Ernest Hives - Chair}/Wst. o.{Mr Oldham} to Br.{T. E. Bellringer - Repair Manager} c. " Pk. Cx{Major Len W. Cox - Advertising Manager}15/KW3.7.35. Modifications to P.100 Headlamps. You will notice from the correspondence that all parties concerned are not yet satisfied that the trouble will be overcome by the proposed method of modification, also that Br at least feels they are quite capable of carrying out the modification satisfactorily so long as the modification when carried out satisfactorily is in fact going to prove a cure for the troubles that have been experienced. Pk's note of the 2nd rather doubts whether the modifications are going to be entirely effective, and as he rightly points out it is important we should know this before we start the very expensive and big undertaking of changing over the lamps or parts thereof as a possible cure. Personally, I am still very keen if it is possible, for Br's suggestion to be adopted, of changing over only the parts affected and not the lamps themselves, as we are going to have in some cases considerable difficulty in getting back the lamps we have loaned to customers whilst theirs are being modified. For instance, suppose we remove a pair of lamps for modification that have been badly treated, scratched or dented and we put on the car instead a nice new pair of lamps with the modifications, the owner is not obviously going to be in a hurry to hand them back, and we naturally could not put his original lamps on anyone else's car because of their being damaged. If a car which has been loaned new lamps is in a district far removed from London it may be weeks before we get them back. By Br's suggestion, which should be practical, we have no further bother once the changeover of parts has been effected. I would like you very much to agree to this, so that this means of changeover can be put into effect. It should be a much more economical way from our point of view and more convenient from the customer's point of view, and with Lucas' approval there should be no interference with the guarantee. Surely Lucas' can trust Rolls-Royce Ltd to do a job properly once the correct parts for the job are supplied. Cx.{Major Len W. Cox - Advertising Manager} | ||