From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaints about popping and explosions in the New Phantom exhaust.
| Identifier | ExFiles\Box 1\3\ B001_X 93-page49 | |
| Date | 11th May 1926 | |
| Handwritten: HS{Lord Ernest Hives - Chair} Handwritten: X93 To R.{Sir Henry Royce} from BJ. Copy to Hs.{Lord Ernest Hives - Chair} Copy to EP.{G. Eric Platford - Chief Quality Engineer} Copy to PN.{Mr Northey} Copy to CWB. Popping and Explosions in Exhaust. New PhantomCodename for PHANTOM I. We are still distressed in regard to popping in the exhaust. I asked CWB to look into the question and attach a copy of CWB3/PD10/5/26. We are hoping that some method will be adopted to prevent this very irritating trouble which is causing a good deal of complaint amongst our customers and which they do not expect in a car for which they are paying £3,000. BJ. Attached: Copy of CWB3/PD10/5/26 | ||