From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
The company's policy on thick versus thin leaf springs and customer pricing.
| Identifier | ExFiles\Box 54\3\ Scan020 | |
| Date | 4th August 1921 | |
| Hs. {Lord Ernest Hives - Chair} X2628 To Works from CJ. COPIES TO WORKS COMMITTEE. W.O.s 4/8/21 Springs. CJ12/E25/7/21. Please note and inform those concerned in your Department that in future we should not talk to customers of thin springs but rather stoutly maintain that thick springs can be made quite O.K., if they are not satisfactory at present. If people insist on having thin leaf springs, they must pay full price. CJ. [STAMP] FC RECEIVED. AUG 4 1921 | ||