From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint about a leaking water-pump from Chassis No. 3-BU-48, which was found to have a badly worn spindle.
| Identifier | ExFiles\Box 96\1\ scan0285 | |
| Date | 8th March 1938 | |
| N/W. BY.{R.W. Bailey - Chief Engineer} Hd.{Mr Hayward/Mr Huddy} D/BP. 361 Br/C20/G.8-3-38. re. Chassis No. 3-BU-48. Verrells. With reference to N Complaint Report - N.671., and to the water-pump removed from the above. We are sending this on by Lorry, for your attention. The Customer complained of leaks, and we found the spindle to be badly worn - after a mileage of 13,663. We shall be glad to have the pump back for stock, after repair. BP to note, our Order 12014 refers. Br/G.{Mr Griffiths - Chief Accountant / Mr Gnapp} | ||