From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Communication regarding a customer complaint about a rattling jack on a Bentley Chassis and referring the matter to Dunlop Co.
Identifier | ExFiles\Box 139\2\ scan0111 | |
Date | 24th July 1934 | |
BWG{J. C. Bowring} Hs.{Lord Ernest Hives - Chair} BY/Mtn8/N.24.7.34. Re: Dome type Jacks supplied with Bentley Chassis. file We recently received through Sales Dept. a complaint from one of the Bentley customers to the effect that the jack rattled, and he suggested that the bevel actuating gear shaft could be silenced if a double spring washer were placed between the socket for the handle and the jack body. We put the matter up to the Dunlop Co. and attach hereto copy of their reply. We are also sending you herewith, the sample jack they refer to, and we shall be pleased to have your comments. BY/Mtn. | ||