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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Richard Klinger Ltd concerning a potential quality issue with an order of gaskets and the dispatch of a replacement batch.

Identifier  ExFiles\Box 132\4\  scan0150
Date  6th July 1938
  
1124
Richard Klinger Ltd

INCORPORATED BY ROYAL CHARTER

DIRECTORS: CECIL F.{Mr Friese} KARUTH CHARLES KLINGER (AUSTRIAN SUBJECT) CHARLES SOUKUP (BRITISH CZECH ORIGIN) W. E.{Mr Elliott - Chief Engineer} HOES NORMAN H.{Arthur M. Hanbury - Head Complaints} TAYLOR
SALES DIRECTORS: F.{Mr Friese} J.{Mr Johnson W.M.} C. GATLIFF, A.M.I.MECH.E. F.{Mr Friese} DAVIES, A.M.I.A.E. A.{Mr Adams} E.{Mr Elliott - Chief Engineer} HORTON

WE ARE EXHIBITING
PALACE OF ENGINEERING
EMPIRE EXHIBITION
SCOTLAND 1938
BELLAHOUSTON PARK GLASGOW

KLINGERIT WORKS
SIDCUP
KENT

CODES
BENTLEY'S
MARCONI
WESTERN UNION

TELEPHONE FOOTS CRAY 3022 (6 LINES)

TELEGRAMS & CABLES: KLINGERIT, SIDCUP

OUR REF EA/SG{Arthur F. Sidgreaves - MD}
YOUR REF Rm{William Robotham - Chief Engineer}/Swdl.{Len H. Swindell} 4/MH{M. Huckerby}
DATE July 6th, 1938.

Messrs. Rolls-Royce Ltd.,
Nightingale Road,
DERBY.

Dear Sirs,

Your letter addressed for the attention of Mr. Horton has been passed to the writer for attention. We have to inform you that the gaskets called for were despatched by post on the 1st instant.

There is, unfortunately, some doubt as to whether these gaskets received the identical heat treatment in the writer's temporary absence and to avoid any possibility of a mistake having occurred we have immediately put in hand a further 12 gaskets and these are being posted today.

Should the gaskets which we despatched on Friday have arrived would you please return them to us marked "For the attention of EA".

Trusting that we have not caused you any inconvenience in this matter, we remain,

Yours faithfully,
RICHARD KLINGER LTD.

Works Manager.

Handwritten Note:
Hd{Mr Hayward/Mr Huddy}/FC
Will you please return the gaskets we hand you herewith to the above people for the attention of EA.
Rm{William Robotham - Chief Engineer}/SwDL{Len H. Swindell}
  
  


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