From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter from Richard Klinger Ltd concerning a potential quality issue with an order of gaskets and the dispatch of a replacement batch.
Identifier | ExFiles\Box 132\4\ scan0150 | |
Date | 6th July 1938 | |
1124 Richard Klinger Ltd INCORPORATED BY ROYAL CHARTER DIRECTORS: CECIL F.{Mr Friese} KARUTH CHARLES KLINGER (AUSTRIAN SUBJECT) CHARLES SOUKUP (BRITISH CZECH ORIGIN) W. E.{Mr Elliott - Chief Engineer} HOES NORMAN H.{Arthur M. Hanbury - Head Complaints} TAYLOR SALES DIRECTORS: F.{Mr Friese} J.{Mr Johnson W.M.} C. GATLIFF, A.M.I.MECH.E. F.{Mr Friese} DAVIES, A.M.I.A.E. A.{Mr Adams} E.{Mr Elliott - Chief Engineer} HORTON WE ARE EXHIBITING PALACE OF ENGINEERING EMPIRE EXHIBITION SCOTLAND 1938 BELLAHOUSTON PARK GLASGOW KLINGERIT WORKS SIDCUP KENT CODES BENTLEY'S MARCONI WESTERN UNION TELEPHONE FOOTS CRAY 3022 (6 LINES) TELEGRAMS & CABLES: KLINGERIT, SIDCUP OUR REF EA/SG{Arthur F. Sidgreaves - MD} YOUR REF Rm{William Robotham - Chief Engineer}/Swdl.{Len H. Swindell} 4/MH{M. Huckerby} DATE July 6th, 1938. Messrs. Rolls-Royce Ltd., Nightingale Road, DERBY. Dear Sirs, Your letter addressed for the attention of Mr. Horton has been passed to the writer for attention. We have to inform you that the gaskets called for were despatched by post on the 1st instant. There is, unfortunately, some doubt as to whether these gaskets received the identical heat treatment in the writer's temporary absence and to avoid any possibility of a mistake having occurred we have immediately put in hand a further 12 gaskets and these are being posted today. Should the gaskets which we despatched on Friday have arrived would you please return them to us marked "For the attention of EA". Trusting that we have not caused you any inconvenience in this matter, we remain, Yours faithfully, RICHARD KLINGER LTD. Works Manager. Handwritten Note: Hd{Mr Hayward/Mr Huddy}/FC Will you please return the gaskets we hand you herewith to the above people for the attention of EA. Rm{William Robotham - Chief Engineer}/SwDL{Len H. Swindell} | ||