From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter to a supplier about standardizing battery instruction literature to avoid customer inconvenience.
| Identifier | ExFiles\Box 139\3\ scan0157 | |
| Date | 11th May 1938 | |
| 1164 Rm{William Robotham - Chief Engineer}/Gry.{Shadwell Grylls}5/MH.{M. Huckerby} 11th. May 1938. Mr.G.R.N.Minchin, Messrs. Peto & Radford Ltd., Dagenham Dock, ESSEX. Dear Minchin, The fact that the insertions in our instruction books concerning batteries are different for your battery and the "Exide" causes a lot of inconvenience. For one thing, we have to be quite sure a customer who gets your battery gets the right instruction book. We are sending you copies of the literature for each of our cars. We are wondering whether you would take up the matter with "Exide" and come to some arrangements whereby the same literature will suit both batteries and will, therefore, fit all our instruction books. Yours sincerely, | ||