From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Radiator fault due to sediment, discussing customer relations and future prevention.
| Identifier | ExFiles\Box 47\2\ Scan134 | |
| Date | 22th July 1929 | |
| Chassis 53-GL.{G. Linnett} -2- Hm{Capt. W. Hallam - Head Repairs}/NRC{N. R. Chandler}19/MW22.7.29 experienced we would be pleased to send another radiator. They were anxious to know if I considered the chauffeur to blame, but I assured them that the trouble was due to the extraordinary and unaccountable deposit of sediment in the radiator. The question of charging for the work carried out by Schmidt will come up later before the Administration, and it is quite certain that Mr. Marien will not expect to be charged. He is at present entirely friendly towards the Company and was very appreciative of our visit and service. This, and other cases of similar troubles suggest that our Depots and Service Stations should be provided with an adequate stock of radiators for F2B series onwards, pending some more definite information as to the cause and prevention of the trouble. Hm{Capt. W. Hallam - Head Repairs}/NRC.{N. R. Chandler} Ward | ||