From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer request for a Thermoid Clutch Plate for a Trials Car.
| Identifier | ExFiles\Box 123\2\ scan0025 | |
| Date | 11th April 1938 | |
| 1041 Rm{William Robotham - Chief Engineer}/GWH.{George W. Hancock - Head Chateauroux} from Rm.{William Robotham - Chief Engineer} c, W/K.{Mr Kilner} Rm{William Robotham - Chief Engineer}2/R.11.4.38. Jack Barclay - B.37.LE. Jack Barclay asked me if it was possible for us to let him have a Thermoid Clutch Plate for his Trials Car - B.37-LE. We have one available which we have despatched to Kingsbury. I do not want to enter into the policy side of this job. Obviously, if a customer demanded to have his clutch plate changed before he had ever been on the road, in the ordinary way one would expect him to pay for it. However, I expect K.{Mr Kilner} will deal with the financial side of the matter. There is no doubt from our point of view, the more experience we can get in the hands of customers with this Thermoid lining, the better. Rm.{William Robotham - Chief Engineer} | ||