From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly summary of customer complaints and the corresponding remarks.
| Identifier | ExFiles\Box 130\1\ scan0146 | |
| Date | 27th July 1934 guessed | |
| Customer's Complaint. C.G. Works Policy. W.P. QUARTERLY COMPLAINTS. - JUNE QUARTER. REMARKS. BRAKES FIERCE AND OUT OF ADJUSTMENT. June Quarter. C.C. W.P. 16 Three Months. 16 Experimental work is in progress to find a more suitable brake liner. BRAKES SQUEAK. June Quarter. C.C. W.P. 1 Three Months. 1 CLUTCH FIERCE. June Quarter. C.C. W.P. 15 Three Months. 16 Chiefly judder when taking off in second gear. Experimental Department have this matter in hand. REGULATOR FAILURES. June Quarter. C.C. W.P. 1 Three Months. 1 EXHAUST RATTLES. CUT OUT. June Quarter. C.C. W.P. 3 Three Months. 3 This is chiefly a matter of adjustment of the controls. | ||