From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter enclosing a customer complaint from Capt. J.M. Cobbold regarding the clutch and synchromesh on his Phantom III, car No: 3.BU.10.
| Identifier | ExFiles\Box 96\1\ scan0136 | |
| Date | 23th June 1937 | |
| S/W Rm.{William Robotham - Chief Engineer} 361 C5/C23.6.37 Re 3-BU-10...Capt. J.M.Cobbold. ------ I enclose copy of letter we have received from Capt.Cobbold in respect of his Phantom III car No: 3.BU.10, from which you will see he is complaining of the clutch and the synchromesh. The customer was only recently running a 3 1/2-litre Bentley, which he sold because he did not like it, and you will judge from his letter that he is rather impetuous. This is one of those cases where we would like to fit one of the new "Long" clutch plates if possible. Will you kindly see what you can do to help us. C. | ||