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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Follow-up telephone conversation regarding a dangerous braking complaint for a Bentley, chassis B-39-AE.

Identifier  ExFiles\Box 3\6\  06-page139
Date  13th February 1934
  
M...From EBS.
c. to Sg.{Arthur F. Sidgreaves - MD}
Wor.{Arthur Wormald - General Works Manager}
Hs.{Lord Ernest Hives - Chair}
Mr.
N.

HS.{Lord Ernest Hives - Chair}
x4553

FBS{F. Bell-Scott}1/MO13.2.34.

Re: Chassis No. B-39-AE. Mr. Payton of Birmingham.
Dangerous braking complaint per FBS{F. Bell-Scott}7/M05.2.34.
KPY/MRIO.3.34

I telephoned to Mr. Payton at 9 o'clock this morning but he had left for London. Spoke to Mrs. Payton who said:-
"We tried the Bentley over the week-end and found it greatly improved, in fact, very nice. Yesterday (Sunday) we tried it after washing and the brakes became effective very soon. I am going to use the car again today and should anything be not quite right I will report to you. My husband and I are very grateful to you all for the attention you have given us."

EBS.
  
  


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