From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Delay in pricing a Thermostat and reinforcing the importance of the standardization process.
| Identifier | ExFiles\Box 29\2\ Scan048 | |
| Date | 30th September 1920 | |
| S tandardisation sheets. Hs{Lord Ernest Hives - Chair}1/LG28.9.20. X-3006 Hs.{Lord Ernest Hives - Chair} c. to Wor.{Arthur Wormald - General Works Manager} c. to EFC. D34/DL30.9.20. There is no reason whatever why you should suggest that because there was delay in getting out the price of a special article, the organisation in regard to the standardisation should not be carried out. Indeed, this is a very important part of the organisation and ought not to have been overlooked. Whilst it might be quite true that the instance of the Thermostat took some little time, this does not say that the delay was standardised. Indeed, the standardisation sheets to which Wor.{Arthur Wormald - General Works Manager} refers, have reference to parts months prior to your requiring the price of the Thermostat. Surely the obvious thing for you to do, if you cannot get information in respect of Standardisation Sheets, is to complain to the head of the department, of the delay, which you have failed to do. (P.T.O) | ||