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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer's complaint about engine knocking and delegating the issue.

Identifier  ExFiles\Box 90\2\  scan0156
Date  2nd June 1937
  
File
F.{Mr Friese} Dodd - Please note. I am leaving this job with you. Rm{William Robotham - Chief Engineer} 26li

To Rm.{William Robotham - Chief Engineer} from Sg.{Arthur F. Sidgreaves - MD} re Professor Dodds.
B.34.GA.
Sg{Arthur F. Sidgreaves - MD}8/E2.6.37

I am in trouble with him again over knocking. I attach copy of a memo. which I recently sent to the Service Station which is self-explanatory and their reply. I also enclose copy of letter received from him to-day.

I will speak to you about it on Monday from the point of view of what we can do.

As this question of knocking is not by any means a general complaint I am wondering whether his ignition is a bit more advanced than normal.

Sg.{Arthur F. Sidgreaves - MD}

Enc. Copy of Sg{Arthur F. Sidgreaves - MD}24/E20.5.37
Copy of Pk.21.5.37
Copy of letter from Professor Dodds dated 1.6.37
  
  


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