From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter to a supplier regarding quality issues with Bentley radiator shutters and price quotations.
| Identifier | ExFiles\Box 150\3\ scan0209 | |
| Date | 27th July 1937 | |
| July 27th 1937 Rm {William Robotham - Chief Engineer} /Std.11/AP. Messrs John Marston Ltd., WOLVERHAMPTON For the attention of Mr.Dunn. Dear Sirs, We have received the Bentley radiator fitted with your set of dummy shutters and our only criticism on examining it is that on seven of the twenty shutters the plating has been marked near the points where the stiffener has been sweated to the shutters. This marking which looks like discoloration or dirt on the shutter plating apparently cannot be removed by polishing by hand. We should like your assurance that no such marking will be evident on the production shutter sets - the fact that many of the shutters are unmarked seems to indicate that it is quite possible to carry out this sweating without affecting the plating. We are still awaiting your drawings of these dummy shutters in order to make the necessary arrangement drawings prior to standardisation - we should be glad if you would let us have these without delay. We would remind you that the lack of these drawings and of a quotation for the complete set of shutters (as per set last supplied) are all that is delaying the standardisation of your dummy shutters on Bentley. We have received and noted the contents of your letters of the 21st. and inst., to the writer and have also seen your letter of the 20th inst. to our Order Office, giving quotations for radiator matrices, in Mk.V1. .005 and .003 construction. These prices show a considerable increase over our existing standard matrices and we presume that most of this is due to the new standards to which our Inspection Department have continued | ||