From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Quarterly report on complaints for the New Phantom and Late 20 HP chassis for the quarter ending September 1929.
| Identifier | ExFiles\Box 47\2\ Scan178 | |
| Date | 26th November 1929 | |
| X4117 To R.{Sir Henry Royce} from Hm.{Capt. W. Hallam - Head Repairs} " Sg.{Arthur F. Sidgreaves - MD} " Wor.{Arthur Wormald - General Works Manager} " C. " H.{Arthur M. Hanbury - Head Complaints} " E.{Mr Elliott - Chief Engineer} " Da.{Bernard Day - Chassis Design} " PN.{Mr Northey} To Hs.{Lord Ernest Hives - Chair} " BV. " BP. " MX.{John H Maddocks - Chief Proving Officer} " N. " R.{Sir Henry Royce} " Pt. Australia. " Cy. R.R. America. Hm{Capt. W. Hallam - Head Repairs}1/KW26.11.29. QUARTERLY COMPLAINTS. NEW PHANTOMCodename for PHANTOM I AND LATE 20 HP. CHASSIS. The attached lists show the most prevalent Complaints which have been dealt with by the Repairs Departments during the last quarter ending September, 1929, and include Phantom and Late 20 HP. Cars. The total returns include those cars attended to at Works, Cricklewood and Paris. In the remarks column we try to show whether a cure has been found or not, and also what the cure consists of. There are numerous other complaints which we attend to free of charge, but generally they are less in number than those shown on the lists. Attached at (A) is an analysis of the Boiling complaints. Hm.{Capt. W. Hallam - Head Repairs} | ||