From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaints for various vehicle models over a six-month period.
| Identifier | ExFiles\Box 130\4\ scan0146 | |
| Date | 31th March 1937 guessed | |
| - 4 - DYNAMO COMPLAINTS. 25 HP. 30 HP. PH.II. PH.III. TOTAL. GRAND TOTAL. REMARKS. March Quarter. C.C. 21 1 2 2 26) C.P. 17 1 2 1 21) 47 Some of these are noisy ball races. Roller bearing now being fitted at one end of armature seems no better. Remainder are failure of charge due to faulty commutation. Previous Quarter. C.C. 20 2 5 12 39) C.P. 11 - 2 - 13) 52 Six Months. 69 4 11 15 99 99 TOTAL EXHAUST COMPLAINTS. March Quarter. C.C. 34 10 16 6 66) C.P. 36 6 8 - 50) 116 Previous Quarter. C.C. 56 8 17 1 82) C.P. 25 2 7 - 34) 116 Six Months. 151 26 48 7 232 232 EXHAUST SILENCER CORRODED. March Quarter. C.C. 9 - 1 - 10) C.P. 3 - - - 3) 13 The life of silencers has not been very satisfactory. Corrosion is due to internal condensation. Previous Quarter. C.C. 22 - 7 - 29) C.P. 5 - - - 5) 34 Six Months. 39 - 8 - 47 47 EXHAUST BLOWS GENERALLY AND CUT-OUT SEIZED OR RATTLE. March Quarter. C.C. 7 - 12 1 20) C.P. 13 1 4 - 18) 38 Due either to corroded or cracked silencer or seized sliding joint. Present exhaust is more free from blows. Previous Quarter. C.C. 11 1 7 1 20) C.P. 11 - 4 - 15) 35 Six Months. 42 2 27 2 73 73 | ||