From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer complaint about the noise of Bentley brakes and potential solutions.
| Identifier | ExFiles\Box 84\2\ scan0195 | |
| Date | 15th November 1934 | |
| x206 To Wor.{Arthur Wormald - General Works Manager} from Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer} Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer}3/KW.15.11.34. Replying to Wor.{Arthur Wormald - General Works Manager}3/R.14.11.34. We shall be glad if Cx.{Major Len W. Cox - Advertising Manager} could let us have some more information as to the noise of the Bentley brakes about which Mr. Hellyer complains. If this gentleman is complaining about noise after the car has been washed, then we have at present no cure to offer. If it is the normal type of brake squeak then this can be eliminated by adjusting the pivoted shoes. Hs{Lord Ernest Hives - Chair}/Rm.{William Robotham - Chief Engineer} | ||