From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Complaint case letter regarding an overheating car, chassis 3.AZ.148, owned by Sir Pomeroy Burton, and the fitting of a new radiator.
| Identifier | ExFiles\Box 146\2\ scan0316 | |
| Date | 20th July 1937 | |
| To Rolls Royce Ltd. Derby copy to ............Hd.{Mr Hayward/Mr Huddy} F'd Rm{William Robotham - Chief Engineer} 1243 Levallois Sr/VA6/GM.20.7.37 re: CHASSIS 3.AZ.148 - Sir Pomeroy BURTON ------------------------------------------ Complaint case As you are aware , we had to send a man to Aix-les-Bains to attend to the above car which the owner said was badly overheating etc... Our man has now returned from Aix-les-Bains after having fitted the latest type (more efficient) radiator which you sent from Works direct to the owners address in Aix-les-Bains. As you are undoubtedly aware there is some very stiff climbing in the vicinity of Aix-les-Bains. We attach a copy of our mans report which you will find self explanatory. We have written to 'H' fully upon the matter attaching a copy of our report. Steadman Sr/VA. VA Wrote Rm{William Robotham - Chief Engineer}/SOO | ||