From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Query regarding a customer's feedback on the hard springing of a Bentley and potential solutions.
| Identifier | ExFiles\Box 88\1\ scan0196 | |
| Date | 22th July 1935 | |
| S/W. Hs.{Lord Ernest Hives - Chair} x61 Cx{Major Len W. Cox - Advertising Manager}11/KW22.7.35. Will you please let me know what is the best answer to give to the following question by Mr.Geoffrey Boston, who at present is running a 20/25 R-R and is thinking of buying a Bentley. He had a run on the Bentley with the controlled shock absorbers last week, and writes as follows :- " I have had some experience of fast motoring one way and " another, and I must submit that I found the springing " unnecessarily hard - uncomfortably hard. " With controlled shock absorbers surely it should be possible " to have 'softer' riding in the 'soft' position of the " shock absorber ? Could this adjustment of the shock " absorbers be done ? You will remember this point was raised at the last Technical Conference at W. and it was pointed out that reducing the strength of the springs would merely put a greater amount of work on the arms of the shock absorbers, but that might have been because much softer springs were in mind. Can you tell me how we can meet Mr.Boston's query ? Could we give him slightly lighter springs to remove the hardness to which he refers ? Cx.{Major Len W. Cox - Advertising Manager} Cwb. | ||