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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Inquiry into the high volume of free-of-charge work at the Cricklewood depot.

Identifier  ExFiles\Box 47\2\  Scan167
Date  18th November 1929
  
NOT.
OF
Hs.{Lord Ernest Hives - Chair}

X4117

Hm{Capt. W. Hallam - Head Repairs}19/W18.11.29.

Re Quarterly Complaints.

I called at N. on Friday last to take up a certain number of points where Cricklewood appear to have carried out free of charge work on such a large number of Cars, in comparison with other Depots.

Unfortunately Br.{T. E. Bellringer - Repair Manager} was away.

A.{Mr Adams} and Cliburn informed me that it was their opinion that the reason for this was on account of the greater number of Cars which were attended to by them as compared with Paris and ourselves.

I was not able to get what I considered a satisfactory explanation, and as I understand that Br.{T. E. Bellringer - Repair Manager} is coming to Derby very shortly, I propose to discuss the matter with him then.

Hm.{Capt. W. Hallam - Head Repairs}
  
  


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