From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Instructing staff on measures to reduce the high cost of trunk telephone calls.
Identifier | ExFiles\Box 33\1\ Scan301 | |
Date | 1st June 1926 | |
X1775 TO: Hs.{Lord Ernest Hives - Chair} D31/DL1.6.26. I have received the following letter from the Managing Director and I have no doubt you will communicate it to your staff accordingly, viz :- "Will you please instruct all in your department, before putting through a trunk call, to consider carefully whether it is essential for the business in question to be done by telephone, or whether it could be just as efficiently done by post. "Trunk calls are extremely expensive and, throughout the Company, amount to a very considerable sum per annum. "It is believed that this might be very considerably reduced if thought is taken every time, before the trunk call is made. "For instance, it should be borne in mind that the cost of a three minutes call to Derby is :- Before 2 o'clock...3/- for 3 minutes. After 2 o'clock...2/4d " "and a telegram costs 1/-. "Therefore, in addition to considering whether it is essential to have a trunk call at all, it should also be considered whether the call could not be made during the hours when the cost is cheaper." Please let me know that you have notified your staff so that I can inform BJ. [STAMP: RECEIVED] | ||