From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Customer's complaint about a noisy replacement gearbox in a Bentley B-17-AE trials car.
| Identifier | ExFiles\Box 88\1\ scan0044 | |
| Date | 11th January 1934 | |
| S/W. Wor.{Arthur Wormald - General Works Manager} c. to E.Hs.{Lord Ernest Hives - Chair} c. " Bn.{W.O. Bentley / Mr Barrington} HS{Lord Ernest Hives - Chair} 4553 7961 Cxl/XW11.1.34. re- Bentley car No.B-17-AE Pass & Joyce. I attach for your information, and for the information of others concerned, copy of a letter received to-day from Mr.Pass regarding his Bentley Trials Car, which has now run 1000 miles. In due course we should like to have any remarks that you care to make on this. Will you please inform us the reason for the gearbox having been changed. You will note Mr.Pass says that the present box still has a considerable amount of play, and is not as quiet as the one originally fitted. We should like to be able to pass on to Mr.Pass any remarks that you make upon his letter. Enc. Copy of letter f om Mr.Pass dated 9.1.34. Cx.{Major Len W. Cox - Advertising Manager} | ||