From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Blank form for logging and analyzing complaints experienced on customers' cars.
Identifier | ExFiles\Box 77\5\ scan0028 | |
Date | 20th July 1926 guessed | |
COMPLAINTS EXPERIENCED ON CUSTOMERS CARS. (a) Position of complaint in order of importance. (b) Nature of complaint. (c) Chassis concerned. (d) Present methods of dealing with the complaints. (e) Suggestions for eliminating the trouble by alteration to design, or improved methods of manufacture, or special provision necessary for circumstances encountered by customer. SIGNED................... | ||