From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Cause and cost allocation for ballast resistance failures.
| Identifier | ExFiles\Box 47\4\ Scan055 | |
| Date | 24th June 1924 | |
| BY.{R.W. Bailey - Chief Engineer} [text struck through] c.Wor.{Arthur Wormald - General Works Manager} for Mr. Brock. c.EFC. X.4115 EP{G. Eric Platford - Chief Quality Engineer}3/H24.6.24. re. FAILURE OF BALLAST RESISTANCES. In reply to your BY30/H18.6.24. I can quite appreciate your conclusions in the last paragraph of your memo, which only confirm the opinion that this is also the possible cause of the dynamo failures as referred to in my memo EP{G. Eric Platford - Chief Quality Engineer}13/H19.6.24. The point we wish to settle is to whom is the cost of correcting these to be charged. Are we to conclude from this memo that we must charge the customer and point out to him that the fault is due to running the car "either with the battery totally disconnected or a very bad connection"? EP.{G. Eric Platford - Chief Quality Engineer} [Handwritten note] By/H.{Arthur M. Hanbury - Head Complaints} would you please let us have copies of the above 2 memos. ? R.S.C.t | ||