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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Letter of complaint regarding a recurring dynamo fault on a Bentley motorcar.

Identifier  ExFiles\Box 89\4\  scan0281
Date  5th March 1938
  
TELEPHONE: GLADSTONE 3333
TELEGRAPHIC ADDRESS: SPEEDOFAC. PHONE. LONDON.

CHILDS. What do we do?

CRICKLEWOOD WORKS, LONDON, N.W.2.

261.

SALES DIRECTOR'S OFFICE.

New Dynamo sent.
faulty dynamo returned to Works for examination.
comm bleached on one side.

5th March, 1938.

H.Pike, Esq.,
Bentley Motors (1931) Ld.,
Kingsbury Road,
Hendon, N.W.9.

Impression for information of W.A.Robotham, Esq.,

Dear Mr.Pike,

As you know, it is just about a month ago that I left the bentley with you for two days on account of dynamo trouble. Since then the car has been with Thrupp's for fifteen days for repainting so that you will appreciate she has been in actual use almost a fortnight.

The same symptom has developed again - i.e. for the first two or three miles running the dash ignition light glows.

I think you will agree that this is a little disappointing.

Sincerely yours,

Charles W. Ainsworth
  
  


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