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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Urgent memo regarding customer complaints about water boiling troubles and arranging a visit.

Identifier  ExFiles\Box 24\4\  Scan164
Date  21th August 1924
  
URGENT. X766

S/W.
Hs.{Lord Ernest Hives - Chair}

Sg{Arthur F. Sidgreaves - MD}1/BM/21.8.24.

Re: Water Boiling Troubles.

Referring to Hancock who is now in Switzerland, we have been in communication with Mr. Nicholls regarding him visiting Customers of his who are complaining about water boiling.

He would like us to arrange for Hancock to call and see Mr. Schley - and as regards Mr. Ubertalli, in view of the arrangements Mr. Nicholls has made with him for the return of his Car, he does not wish him to be visited.

I do not know how long you expect Hancock to be in Switzerland, but perhaps it would be as well to wire him these instructions C/o.{Mr Oldham} Mr. Schmidt.

Dsg.

G.B.S. Schley.
San Francois.
Grasse (AM).
France.

RECEIVED
  
  


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