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From the Rolls-Royce experimental archive: a quarter of a million communications from Rolls-Royce, 1906 to 1960's. Documents from the Sir Henry Royce Memorial Foundation (SHRMF).
Listing prevalent complaints for Bentley vehicles for the quarter ending June 30th, 1936.

Identifier  ExFiles\Box 130\4\  scan0004
Date  6th July 1937
  
To Bentley Motors Ltd.
Derby
c. to ............Hs.{Lord Ernest Hives - Chair}
c. to ............Rm.{William Robotham - Chief Engineer}
c. to ............GWH.{George W. Hancock - Head Chateauroux}
c. to ............Hd.{Mr Hayward/Mr Huddy}

Levallois
Sr/VA8/GM.6.7.37

re: Bentley Quarterley complaints
June 30th. 1936.
-----------------------------

Please find attached a copy of the above for quarter ending June 30th. 1936.

The most prevallent complaints are :-

Pages
I) Brakes - Squeaking, uneven & binding. I to 6
2a) Clutch - Burning out of early type, plus jaggers from Born and Beck type. 7 to 8
3) Failure of main especially intermediate bearings. 11
4) Steering - Not quite positive enough or sufficiently selective at high speeds. 17
5) Front axle controles, noisy and slack. 19
6) Oil leaks from rear axle. 22
7) Hydraulic shock dampers Knock due to slack in bushes. 25
8) S.U. petrol pumps. Noisy or leak. 29 to 30
9) Front Wilmot Breedon bumpers. General complaints. 35 to 36

Sr/VA.

P.S.- GWH.{George W. Hancock - Head Chateauroux} has had copies of the attached lists and memos handed to him at Rue Gide. Kindly return the attached lists to us as soon as you have finished with them.
  
  


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